Terms of Service

Welcome to Rilieo. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Rilieo, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Overview

This website is operated by Rilieo. Throughout the site, the terms “we,” “us,” and “our” refer to Rilieo. We offer this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your country/region, or
You are using this site under the supervision of a parent or legal guardian

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach of any of these Terms may result in immediate termination of your access to our Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred encrypted and involve:

Transmissions over various networks
Changes to conform and adapt to technical requirements of connecting networks or devices

Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

4. Product Information & Pricing

We try our best to ensure that all product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information on the site is always complete, current, or error-free.

We reserve the right to:

Modify product prices at any time without notice
Discontinue products at any time
Limit quantities of any products or services
Refuse or cancel orders if necessary

We may correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.

5. Orders, Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store.

We reserve the right to limit or cancel orders, including orders that appear to be placed by dealers, resellers, or distributors.

If we make a change to or cancel an order, we may attempt to notify you using the email address and/or phone number provided at the time the order was made.

6. Shipping & Delivery

Shipping and delivery times are estimates and may vary depending on location, courier service, and external circumstances.

Rilieo is not responsible for delays caused by:

Courier partners
Weather conditions
Public holidays
Political or transport disruptions
Incorrect shipping information provided by the customer

Customers are responsible for providing accurate shipping details. We are not liable for failed delivery due to incorrect or incomplete address/phone information.

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Please review our Return & Refund Policy page for full details on:

Eligibility
Return timelines
Exchange process
Refund processing times

8. Accuracy of Website Content

The content on this website is provided for general information only. We do not guarantee that all information is accurate, complete, or up to date at all times.

Any reliance on the material on this site is at your own risk.

We may update or change site content at any time without obligation to update prior information.

9. Optional Tools & Third-Party Services

We may provide access to third-party tools, payment gateways, apps, or services that we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions.

Your use of third-party services is entirely at your own risk and subject to the terms of those providers.

10. Third-Party Links

Certain content, products, or services available via our website may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not assume any liability for third-party websites, materials, or services.

11. User Comments, Feedback & Submissions

If you send us ideas, suggestions, reviews, comments, or other submissions (whether requested or unsolicited), you agree that we may use, edit, copy, publish, distribute, and otherwise use them in any medium without restriction.

We are under no obligation to:

Maintain comments in confidence
Pay compensation for comments
Respond to comments

You agree that your submissions will not violate any rights of third parties or contain unlawful, abusive, or harmful content.

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Prohibited Uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content:

For any unlawful purpose
To violate any local or international laws or regulations
To infringe upon intellectual property rights
To harass, abuse, insult, harm, defame, or discriminate
To submit false or misleading information
To upload viruses or malicious code
To collect or track personal information of others
To spam, phish, crawl, scrape, or interfere with site security
For any obscene or immoral purpose

We reserve the right to terminate your use of the Service for violating any prohibited uses.

14. Disclaimer of Warranties

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

All products and services delivered to you through the site are provided “as is” and “as available” unless otherwise stated by us.

To the fullest extent permitted by law, Rilieo disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, Rilieo, its owners, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website or any products purchased through the site.

In jurisdictions where exclusion or limitation of liability is not allowed, our liability shall be limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Rilieo and its affiliates, partners, employees, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

17. Sever ability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.

18. Termination

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our site.

We may terminate or suspend access to our Services immediately, without notice, if we believe you have violated these Terms.

19. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in [Insert Country/Region], without regard to conflict of law principles.

20. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page.

It is your responsibility to check this page periodically for changes. Your continued use of the website after changes are posted constitutes acceptance of those changes.