Contact Us

We’d love to hear from you. Whether you have a question about your order, our products, delivery, or returns, the Rilieo team is here to help.

Customer Support

  • Brand: Rilieo

  • Email: info@rilieo.com

  • Phone: +8801805734604

  • Support Hours: * Sunday – Thursday: 10:00 AM – 7:00 PM

    • Friday & Saturday: Closed (Email support only)

Order & Support Inquiries

Please contact us for help with:

  • Order status and delivery updates (Inside Dhaka: 5 days / Outside: 10 days)

  • Product information and availability

  • Return and refund requests (7-10 working days process)

  • Exchange support or reporting damaged items

Before You Contact Us (Recommended): To help us assist you faster, please include:

  1. Your Full Name

  2. Order Number (if applicable)

  3. A short description of your issue

  4. Photos/videos (for damaged or wrong item claims)

Business & Corporate Information

For partnerships, collaborations, or official business-related communication, please use the details below:

  • Trade License Number: TRAD/DSCC/031468/2025

  • TIN Number: 396731316857

  • Registered Address: 110/A East Rayer Bazaar, Dhanmondi, Dhaka.